Luxury Concierge serving your wildest fantasy


The concierge concept has come a long way, to symbolize much more than what it stood for originally. With top of the line specialised concierge services,  providing that extra edge, they are here to compliment the modern day swish lifestyle of the HNI’s across the globe.

One of the biggest in the business, Quintessentially Lifestyle is the world’s leading private members club and luxury lifestyle concierge service that has now been in India for seven years meeting growing demands.
They have managed to fulfill some truly extraordinary feats like closing Sydney Harbor Bridge for a member to propose at the top, and even arranging a romantic meal for a couple on an iceberg.
 As for travel, their members are exploring exotic "experiences". Kanika Gogna, Director Marketing, Quintessentially says, “Travel is no longer about a luxurious destination – it’s more about the experience gained. For example, today the members make their pick based on exotic experiences such as witnessing Aurora Borealis (also known as Northern Lights) in Norway, Gorilla wildlife in Uganda, or visiting the Black Forests in Germany.”
Gastronomy based experiences are another favorite. The latest popular offering, a specially curated offering called “Dining Impossible”, priced at 2000 euros an underground culinary experience where they host just 14 couples in a special destination with a Michelin Star chef and a unique setting meant to woo.
These top notch concierge companies, provide much more than their service, they design an experience and even make some of your most whimsical desires come true.
Citing recent demands Gogna says, “Fashion has always ruled the events access roster, with requests for front row seating at Paris, New York and India Fashion Weeks; however the recent trend has been around major sporting events like- Wimbledon, UEFA and F1. Sold-out music festivals are another favorite. Our members are also often seen admiring confident brush strokes of an artist at International art fair or enjoying a performance by renowned maestros like Andrea Bocelli.”
Each client looks for trust, privacy and the fact that they are in good hands at all times, when selecting a concierge service.
Recognizing the importance of personalized service, many International hotel chains now have their own dedicatedconcierge. Conrad Pune, the first luxury hotel, managed by Hilton in India, has the renowned Les Clefs d’Or concierge on staff. They also have the brand’s signature Conrad Concierge mobile app,  through which the global travelers can select their every need, from a range of designer bath amenities, specialized pillows from the pillow menu to pre-ordering a meal among others.
luxury
Speaking of customized service, Amit Midha, General Manager, Conrad shares, “Recently, a guest staying at the hotel was scheduled to travel to Rajasthan with his daughter. However, due to health concerns, he had to cancel his travel plans. While arranging for medicines for the guest, our Concierge became aware of his daughter’s wish to ride a camel during their, now cancelled, trip to Rajasthan. The Concierge arranged for a decorated camel at the hotel’s front porch as a surprise for the daughter to ensure she is able to live her dream. She was thrilled.” It is all about attention to detail.

Then there are high end developers who realize the need for a cutting edge concierge service to match their luxury profile. The Luxury Collection by Lodha group aims to be the world’s finest properties with NRI’s and international billionaires as residents. With a host of services like a quick pick up in a Rolls Royce or making available a private jet at one’s disposal at The Trump Tower in Mumbai, their concierge service St Amand caters to their niche clientele.

One major observation of dealing with the crème de la crème, says, Vikram Madhok, Managing Director, Abercrombie and Kent, is that the clients are “Fast and curious”, with limited time but unlimited budget.

 At present the dedicated team of A&K is busy planning the minutest detail for a New York based billionaire who will be celebrating his 45th birthday bash at Jodhpur and Udaipur Palace. The schedule is all for fours days, five nights, but the menu is being designed by a lineup of top chefs and something simple as the tent is being designed by the well known designer Raghavendra Rathore.

Clearly no punches are pulled when it comes to service offered by these brands that are truly redefining the concept of concierge!

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